Terms & Conditions

1. Acceptance of Terms

By using Tumble Wash’s services, you agree to abide by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Service Description

Tumble Wash provides dry cleaning, laundry, stain removal, and related fabric care services. All services are subject to availability and may vary based on location.

3. Service Charges and Payment

a. The pricing for Tumble Wash services is listed on our website and may be subject to change without notice.

b. Payment for services can be made through various methods as specified on our platform. It is your responsibility to ensure the accuracy of payment information.

c. Tumble Wash may charge additional fees for special requests or services beyond standard offerings.

4. Service Quality and Guarantee

a. Tumble Wash strives to deliver high-quality services. However, we do not guarantee the removal of all stains or damages, as results may vary based on fabric type and the nature of stains.

b. In the event of any service-related issues, please contact us within 48 hours, and we will work to address and resolve your concerns.

5. Pickup and Delivery

a. Tumble Wash offers pickup and delivery services. It is your responsibility to provide accurate pickup and delivery instructions.

b. Tumble Wash is not liable for any loss or damage to items during transit, except in cases of gross negligence.

6. Cancellations and Refunds

a. You may cancel a service request within the specified timeframe on our platform to receive a refund. Refund policies may vary based on service type and location.

b. Tumble Wash reserves the right to charge a cancellation fee for late cancellations.

7. Privacy Policy

a. Tumble Wash respects your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.

8. Limitation of Liability

a. Tumble Wash is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

9. Changes to Terms

a. Tumble Wash may update these terms and conditions at any time. It is your responsibility to review them periodically for changes.

10. Contact Information

For any inquiries, concerns, or feedback, please contact Tumble Wash at connect@tumblewash.co.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Jurisdiction], and any disputes shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

By using Tumble Wash’s services, you acknowledge that you have read and agreed to these terms and conditions.

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